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Ordering Information
luna blu L.L.C.

Enjoy your shopping experience! Ordering is easy with our PayPal shopping cart. As an on-line business, we prefer correspondence via e-mail. We will respond to requests for phone calls if you send us your number with a detailed message via e-mail.

We ship Priority Mail to anywhere in the US, unless otherwise requested. Shipping calculations are estimated at the time of your order. If the costs vary from the original estimate, we will e-mail you of the change. If you require a speedier method, please e-mail us and we will calculate overnight or 2nd -day shipping.

Payment Methods
All transactions are made via PayPal - an easy and secure way to do business on line. You may pay by check, Visa, Mastercard, American Express or Discover, through your PayPal account.

To set up an account is free and easy.

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Terms & Conditions
We currently ship only to the Continental U.S.A.
We take care to pack all our products satisfactorily. All damage & missing item claims must be made within 2 business days of receipt of package. Notification of damage or missing items after 2 days will require you to file a claim with the carrier on your behalf. We cannot be responsible for missing item claims if you fail to contact us in a timely manner. Please check your package and contents carefully, marking the packing slip as each item is unpacked as proof of receipt. Sales tax will be added for Washington State customers. All sales are final. Do the nature of our products, we cannot accept returns.

Our goal at luna blu is to assure customer satisfaction with every purchase.

Out of stock items: If an item you ordered is out of stock, we will notify you if it will be available within a reasonable time (1-2 weeks). If not, we will let you cancel or choose to backorder that portion of your order.

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